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Роксана Гарбар

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ROKSANA GARBAR

Cell phone: 096 118 31 85                                                                                     

E-mail: roksana.garbar@gmail.com

Date of birth: 04.04.1988

Address (official residential registration): 69124, Zaporizhzhya, Kalnishevskogo Str. 10a, apart. 51

Address (current living): 03222, Kyiv, Mayakovskogo av. 81, apart. 199

Marital status: single

 

CAREER OBJECTIVE:      To obtain a position in a hotel.

 

EDUCATION:     

2005 - 2010              Master of tourism, Classical Private University of Zaporizhya, faculty of Health, Sport and

                                  Tourism, chair of Tourism (honors diploma).

September 2006 –     Certificate of upper-intermediate level in English, Language centre “Polyglot”, English   

February 2007           course.

                                  During the studies I took part in the students’ scientific conference on topic “Borders of  the term of the register of sphere of tourism and hotel service” and have received the diploma of the 3rd degree. I received certificates of passing examinations successfully. Played performances and plays, was transacting on and organizing concerts, organized exhibitions.

 

WORK EXPERIENCE:   

June 2010 –                          Personal assistant to HR manager, Wi-Mar Construction Corp., New York, USA

February 2011                      - planning a work schedule of HR manager;

                                             - searching for new employees and interviewing them;

                                             - participating in the adaptation of new employees, monitoring their work.

                                             Achievements:

                                             - increasing professionalism and organization of staff.

 

May 2009 –                          Administrator, café of Geraldine Inc. chain, New York, USA

September 2009                   - checking quality of catering, serving VIP persons and current visitors;

                                             - carrying out administrative tasks; conflicts resolution;

                                             - working at a cash register, receiving payments; calculation of profit at the end of

                                               shift;

                                             - training staff, establishing and maintaining a working atmosphere.

                                             Achievements:

                                             - increasing profits due to qualitative and competent service;

                                             - involving new and supporting regular customers.

 

October 2008 –                    Administrative manager, OOO “Elektret-2” (Limited liability company),

March 2009                         Zaporizhzhya, Ukraine                     

                                            -  searching for new employees and interviewing them;

                                            -  hiring, reassigning to another position, dismissing employees, working with the  

                                               program “1C: Predpriyatie”;

                                             - preparation and execution of employment agreements;

                                             - conducting personnel files of employees and other personnel documentation;

                                             - filling in labor books.

                                             Achievements:

                                             -  improving the evaluation criteria for hiring;

                                             - planning the monitoring of the development of professional skills of workers.

 

May 2008 –                          Cashier, amusement park “Six Flags Discovery Kingdom” Vallejo, CA, USA

August 2008                         - cleaning before opening and after closing the shop;

                                             - displaying goods on the merchandising line;

                                             - working with price tags, controlling of product integrity, preventing shoplifting;

                                             - assisting buyers, receiving payments in cash and plastic cards;

                                             - informing visitors about entertainments provided and about park arrangement.

                                             Achievements:

                                             - maintaining reputation of the park and its motto: “Safe. Clean. Friendly.”;

                                             - reducing cases of shoplifting and increasing profit.

 

May 2007 –                          Receptionist, 5 star hotel “Club Golden Beach & SPA”, Side, Turkey

October 2007                       - meeting, accommodating, checking in and checking out guests;

                                             - receiving payments, working with the reservation system “Athena”;

                                             - informing tourists and guests about a full range of services and 

                                               entertainments offered;

                                             - receiving telephone calls and providing assistance; conflicts resolution;

                                             - organization of individual catering and transfer services.

                                             Achievements:

                                             - enhancing the reputation of the hotel and increasing the level of guests service.

 

April 2007 –                        Travel agent, travel agency “Prima-Tour”, Zaporizhzhya, Ukraine

May 2007                            - consulting customers;

                                            - conducting the monitoring of tourism market of Ukraine and passengers  

                                              transportation companies;

                                            - cooperation with insurance companies;

                                            - developing my own tour itinerary across the Crimea.

                                             Achievements:

                                            - attracting new customers, increasing profits of the agency.  

 

2002 – 2004                         Assistant manager, school tourist club “Kompas”, high-school #106,  

                                             Zaporizhzhya, Ukraine

                                            - developing new tour itineraries;

                                            - dissemination of information about club services;

                                            - guiding touristic groups.

 

LANGUAGE SKILLS:

                                             Ukrainian – native language

                                             Russian – fluent

                                             English – upper-intermediate

                                             Spanish – beginner

 

PROFESSIONAL SKILLS:

                                             Good computer skills, phone skills, work with office equipment (fax, copy machine). Experienced user of MS Office (Word, Excel, PowerPoint, Publisher), efficient with Internet. Extensive research and analysis background. Good social and interpersonal skills including comfort with teamwork.  Ability to collect and analyze information, to work under pressure. Orientation on client and on increasing profit of company.

 

PERSONAL:   

                                             Purposeful, working efficiency, scrupulosity, disciplined, responsibility, initiativity, sociability, creativity, no bad habits, I have high level of self-organization. 

 

         

                                    

                                          

Контактная информация

E-mail: roksana.garbar@gmail.com
Должность Имя ЗП Регион Дата
Guest Relation, Receptionist Роксана Гарбар Договорная Киев 09.08.11